Investor Relations
Fifteen years of bridging the gap between companies and shareholders — from financial analyst to independent consultant
Entering the Field
I entered the investor relations industry in 2008. At that time, I was doing financial analysis at a mid-sized manufacturing company. The company had been listed for two years and needed someone dedicated to communicating with shareholders. The CFO asked if I was willing to give it a try, and I said yes.
Back then, my understanding of investor relations was simply writing quarterly reports, answering phones, and replying to emails. Only after actually doing the job did I realize it was nothing like that at all.
I did study for a very long time indeed.
The Positioning Problem
The investor relations position has always had an ambiguous positioning in domestic companies. Some companies put it under Finance, some under the Board Secretary's Office, some under Brand & PR. The most absurd case I've seen was putting it under Administration, with the reasoning being "it's reception work anyway."
This positioning issue directly affects practitioners' career development. Among my peers in the industry, roughly one-third eventually moved to investment banking, one-third went to the buy side, and the remaining third stayed in corporations, but most of those rose to CFO or Board Secretary positions. Those who did pure IR work until retirement — I've only met two people.
Hong Kong-Listed Real Estate
In 2012, I switched to a Hong Kong-listed real estate company. This time my title was Director of Investor Relations, reporting directly to the CFO. The team had three people, including myself.
IR work for Hong Kong stocks is very different from A-shares. The proportion of institutional investors is much higher, and their questions are more detailed. I remember during one roadshow, a fund manager from Singapore pulled out an Excel spreadsheet — it was a five-year cash flow model of our company that he had built himself. He pointed to a number in the third year and asked me if this assumption was correct. That number was the provision ratio for land appreciation tax.
You can't fool this kind of investor.
The real estate industry's IR also has another characteristic — high policy sensitivity. When the "National Five Regulations" came out in 2013, I took over forty calls in one week, all asking how we viewed the impact of regulatory controls. Our CFO basically lived in the office during that period. We had meetings every night until 11 or 12 o'clock, just to align our messaging.
I worked at that real estate company for four years. The reason I left in 2016 was that the company decided to go private and delist. The IR work during privatization is very unique — we had to help convince minority shareholders to accept the tender offer price. This I couldn't do.
The IPO Experience
From 2016 to 2019, I was at a technology company. This company went public in 2018, and I joined during the IPO stage. The workload for IPO-stage IR is about five times that of normal times. Every number in the prospectus needs a source, every sentence needs to be justifiable. We had meetings with lawyers and auditors for three months, and the printed meeting minutes were half a meter tall.
Going Independent
In 2020, I started doing consulting on my own. During the pandemic, many companies suddenly realized they needed professional IR support because stock price volatility was too high and shareholders had too many questions. My current clients are mostly small to medium-sized listed companies with revenues between 500 million and 5 billion RMB.
How the Industry Is Changing
The biggest change facing the industry now is the transformation in how information spreads. Ten years ago, research reports were the main source of information. Fund managers read reports, then decided whether to buy. Now, social media, financial bloggers, and retail investor forums all influence stock prices. One of my clients' stocks was called out by a financial blogger last year for accounting fraud, and it dropped 8% that day. In reality, that blogger hadn't even finished reading the financial statements — it was just taken out of context.
In this situation, the scope of IR work has expanded. Before, we only needed to manage institutional investors. Now we also need to monitor public sentiment. Some companies specifically hire sentiment monitoring staff and place them within the IR team.
The regulatory environment is also changing. After the registration system, information disclosure requirements have become more detailed. Things that could be handled vaguely before can no longer be. The time we spend on compliance has increased by at least one-third compared to before.
How My Understanding Has Evolved
After fifteen years in the industry, my understanding of the investor relations profession has changed several times. At first, I thought it was a technical job — just know how to write reports and make PPTs. Later, I thought it was a communication job — knowing how to speak and read people was most important. Now I think both of these are important, but the most important thing is that you must understand the company's business — truly understand it, not the kind of understanding where you just memorize numbers.
You need to be able to explain what the company is doing, why it's doing it, and how it's doing — using investors' language. Investors' language is: numbers, logic, risk, return. You need to translate the company's strategy into these four things.
This translation process is the core work of investor relations.
You need to be able to explain what the company is doing, why it's doing it, and how it's doing — using investors' language. Investors' language is: numbers, logic, risk, return.
This translation process is the core work of investor relations.